Interactive World's Leadership Team
Interactive World's leadership specializes in the Offshore Outsourcing segments while focusing keenly on the domestic Indian market as well. Our mantra is to make a positive impact on businesses making them sucessful using our bespoked solutions. Our leadership has over 30 years of cumulative experience in handling diverse projects. Functionally, Interactive World's' experience spans over the Internet Operations, Marketing, Brick & Mortar Operations, Project Management, Quality and Training.
Sumit Malhotra, President & Chief Executive Officer of Interactive World is an Operations and Marketing Expert with a deep understanding of Service Processes, Offshore Outsourcing and Emerging Technologies.
With over fifteen years of experience, having worked with some of extremely successful companies in the service industry, Mr. Malhotra brings forth a proven management background and expertise to the business. One of his recent projects has been a greenfiled setup of a 500 seater call center in Gurgaon. The project was developed in stages over a period of one year where Mr. Malhotra was spearheading the effort from property acquisition to building it, acquiring and deploying technology and subsequently operating the center for more than a year. The center caters to BPO and Call Center needs of American multinational corporations.
Before turning to the entrepreneurial spirit, Mr. Malhotra was heading the Call Center and Mortgage Operations for a Multinational Organization. He has previously worked with the Times Group as their Head of Customer Service & GE Capital International Services, as trained Master Black Belt & Lead Quality Trainer coaching GE resources in Six Sigma. He has also served with STAR Television in various capacities over a few years.
The Interactive World Team is a unique blend of diverse academic backgrounds and culture from various parts of India yet smoothly fitting into the homogenous setup of Interactive World. Interactive World employs Engineers, Masters of Business Administration, Masters of Computer Applications with the minimum qualification being a graudate. Needless to say, these team members have impeccable presentation and communication skills.
Websites Owned & Operated by Interactive World
Apart from building and managing websites for its customers, Interactive World operates www.hostingindiaonline.com and www.cyber-interactive.com websites for its customers to be able to buy and renew their domain names and website hosting packages at incredibly affordable prices. We also operate a b2b marketplace called www.businessxc.com and a social networking website called www.divahub.com.